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  • Welcome to
    InfraCom InFinity
    The new generation
    of Cloud Voice PBX
    Smart, stable and user-friendly
  • Weblink InFinity
    Integrate your desktop, fixed line
    AND mobile phones
    seamlessly into one exchange
    Free internal calls
    Competitive mobile tariffs
  • ISDN via (S)IP
    ISDN is on the way out.
    Continue to use your existing hardware
    and halve your call charges!
  • InfraCom Infinity
    Microsoft Teams
    +
    =
    ________________
    Full integration

Contact us for more information

Introducing InfraCom InFinity

InfraCom InFinity has all the technical functionality required by business today, but has been developed to be extremely user friendly. Each user can adapt their own profile to steer how and where calls are answered (via mobile, fixed line, computer or tablet) as well as deciding how calls are handled if you can't answer. InfraCom InFinity grows with your business as user profiles can be easily added, edited and deleted.

Customise your systems to your business needs - not the other way round!
InfraCom InFinity is scalable for all businesses from 1 - 10,000 users - there are no limits. All exchange functions are built-in meaning there are no hidden costs!

Free calls within the exchange
With InfraCom InFinity it doesn't matter if your offices are local, national or international, all calls within the exchange are free of charge.

Full control of colleagues and queues
Easy to keep check if your colleagues are busy on a call or available so there is no need to wait unnecesarily. Log in and out of groups to answer calls in queue keeping your customers satisfied.

How and where calls are answered is set in user profiles
No need to keep check on colleagues' direct and mobile numbers. Users set how they will answer and which number is visible to the caller via their profile.

Interconnect active calls between fixed line, mobile and desktop
If you answer on mobile you can move the call to your fixed line or desktop when you reach the office. With InfraCom InFinity you get total flexibility to use your telephone the way you want - always!

InfraCom Infinity - now with

Microsoft Teams integration

Infinity now comes with an option to integrate Microsoft Teams Voice into the portal enabling bi-directional functionality between the two platforms.

Requirements: Infracom Infinity + Microsoft Teams Business Voice or E5 subscription

Features include:

  • Unlimited response groups
  • Queue-function for response groups
  • Unlimited Interactive Voice Responses
  • Voicemail
  • Short-number
  • Transfer calls
  • Presence through UC, Teams or Outlook
  • Blacklists
  • Admin portal directly in Teams
  • Astrid – AI-Bot to handle UC-functions
  • Mobile apps (IOS/Android)
  • Wall Board
  • Statistics

ISDN via (S)IP

ISDN-duo will soon be obsolete! Connect your
existing ISDN exchange via (S)IP fixed without gateway
and halve your call costs!

 

Services

Callback

Let your customers choose - wait in queue or be called back!

Callback is a web-based application which increases availability in your telephone exchange. Incoming callers can leave their number and be called back instead of waiting in queue.

Active Reception

Personal and professional call routing and answering service

Of course it is best to answer the call yourself but if you can't, don't want to or are busy, Active Reception is a great alternative solution. Offer higher availability using the same resources.

Microsoft Exchange

Sync Microsoft Exchange with InFinity

With our Exchange connector calendars and contacts are syncronised with InFinity and show on the Softphone and Mobile App.

Teleconference

Smart conference where colleagues are always available!

For companies who have colleagues who are out of the office and have difficulty getting everyone together at the same time, teleconference is the perfect tool to hold your meetings.

Advanced Call Statistics

What does a missed call cost? Analyse your calls

How many calls have been missed? How much does a missed call cost? Do you need more people at 11am? All these questions are answered by our advanced call statistics.

Hotel App

Give your guests more value for money

Hotels and guesthouses can easily monitor and charge their guest's telephone calls from their rooms, know which rooms have been cleaned in real time and offer an effective wake up call service for their guests.

Products

Desktop Telephones

High quality, secure, user friendly desktop telephones

Weblink InFinity supports desktop telephones from manufacturers including Cisco, Yealink, Snom, and Gigaset. All desktop telephones come pre-configured and plug-and-play ready.

DECT

A range of Gigaset DECT telephones suitable for your business

Weblink Inifinty supports Gigasets DECT. Our chosen models live up to quality requirements, uptime and are user friendly. All DECT phones come pre-configured and plug-and-play ready.

Mobile

Weblink's selection of mobiles

Choose from a selection of mobiles procured by Weblink to surf, take pictures, read mail, stream music and film. We can supply from the iPhone, Samsung Galaxy and Gigaset ranges.

Headsets

Plantronics headsets compatible with Weblink InFinity.

We offer a wide selection of headphones divided into three different categories – Desktop, Mobile and Softphone. Some of the headsets are cross compatible.

Gateway

Patton Smartnode

We work exclusively with Patton Electronics gateways for our ISDN via (S)IP and can support ISDN Duo, 1-8 ports and multiple connections

Mobile Routers

Internet on the go

We offer the Dovado Pro mobile router with the fastest possible speed and the latest, compact 4G mobile routers from ZTE and Huawei

Working with InfraCom Communications

InfraCom has successful partner and reseller programs across Europe with a variety of benefits, incentives, helpful tools and comprehensive training. Let us help you grow your business!

InfraCom Communications

Internet- and IP-services since 2004: InfraCom UK Limited is a subsiduary of Swedish communications solutions provider, InfraCom Group. Our own IP-telephony platform includes IP-centrex, SIP connectivity, ISDN and internet. We have satisfied customers in over 20 countries. Our goal is to be the natural choice for providing smart communications services to every business.

 

Contact us via mail

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